About Us

In 2022, our founder realised she and her designer friends had a wardrobe/inventory full of rarely worn and brand new designer exclusive clothes and jewellery that could be circulated. She noticed opportunity in those clothes thus clubbed RAAS (Resale as a service) model with her philanthropic inclinations to start That Swap Store. The whole intent is to do something that gives back to the PEOPLE & the PLANET! Treat yourself to dreamy designer pieces without breaking the bank.

In 2022, our founder realized she had a wardrobe full of designer exclusive clothes and jewellery that she had worn for award nights which she didn’t need anymore. She noticed value in those clothes thus clubbed RAAS (Resale as a service) model with her philanthropic inclinations to start That Swap Store. The whole intent is to do something that gives back to the PEOPLE & the PLANET!

Did you know that buying pre-owned instead of new, typically avoids carbon emissions of 50% or more? Led by ‘CIRCULARITY’ and driven by ‘what can we do to bring change in buy and bin mindset’, That Swap Store was created. We aim to make pre-loved, rarely/barely used fashion look good on you and the planet too. Not just that, with every purchase you make, 1% goes towards children/women empowerment. So, you save the planet, empower a life, and treat yourself too to rarely used, premium quality, excess luxury fashion pieces. Isn’t that a win-win?

 

That Swap Store, managed by Mahrup Group, is transforming the way people choose, buy and wear fashion. Help us keep our timeless collection in circulation and out of the landfill!

Did you know that buying pre-owned instead of new, typically avoids carbon emissions of 50% or more? Led by ‘CIRCULARITY’ and driven by ‘what can we do to bring change in buy and bin mindset’, That Swap Store was created. We aim to make pre-loved, rarely/barely used fashion look good on you and the planet too. Not just that, with every purchase you make, 1% goes towards children/women empowerment. So, you save the planet, empower a life, and treat yourself too to rarely used, premium quality, excess luxury fashion pieces. Isn’t that a win-win?

 

That Swap Store, managed by Mahrup Group, is transforming the way people choose, buy and wear fashion. Help us keep our timeless collection in circulation and out of the landfill!

How are we making a difference?

How are we making a difference?

Promoting Circular Fashion

That Swap Store encourages a circular economy, reducing waste and the need for new fashion pieces. This brand intent helps in minimising environmental degradation, thereby preserving the planet for future generations, including children.

Reducing Carbon Footprint

The process of manufacturing new clothing items has a high carbon footprint. By focusing on reselling rarely/barely used premium/vintage clothes/jewellery, we help in reducing the carbon emissions associated with producing new garments, leading to a cleaner and healthier environment for all. 

Decreasing Textile Waste

The fashion industry is a major contributor to landfill waste. That Swap Store combats this issue by giving clothes a second life, thus significantly reducing the volume of textile waste. This directly benefits the environment, contributing to a cleaner world. 

Community Engagement and Support

We aim to contribute a portion of our profits to community programs that focus on women/children welfare and education, especially in underprivileged areas. This can include sponsoring educational materials, health programs, or environmental conservation projects that benefit children directly.

Supporting Sustainable Practices

Such brands often advocate for and support sustainable practices, including the use of eco-friendly materials and ethical manufacturing processes. This sets an example for the industry and promotes a sustainable fashion

Fostering Conscious Consumerism

By advocating for and practising responsible consumerism, we influence both adults and children. They promote the idea of buying used items and being mindful of the environmental impact of consumer choices.

Frequently Asked Questions ( FAQ )

Frequently Asked Questions (FAQ)

Have questions? We're here to help. 

Have questions? We're here to help. 

How do I know the items are in good condition and authentic?

We ensure the authenticity of each item on our platform. We subject the products to rigorous checks for any signs of wear or spoilage. We also work to ensure that every designer creation is genuine. Each listing comes with a thorough description and high-definition photos that outline what sets them apart in terms of condition and other qualities of each garment.

What is your approach to maintaining the premium standards of items sold on your platform?

We use a meticulous screening process to keep up with our premium standards. The overall condition of each piece of merchandise is assessed in terms of authenticity and quality. Premium standards define our commitment, which ensures that every product meets customer satisfaction.

What is the standard delivery time period?

Our standard delivery time period is 4-5 business days, enabling our clients to get their products on time. Be assured that our dedication to prompt delivery makes your purchase worthwhile while you wait for the desired products.

Are all items sold on That Swap Store authentic?

Yes, all products in That Swap Store are certified original. We guarantee the highest degree of authenticity for our platform. At every stage of the process, we make sure to verify that the products are original and in excellent condition. We are committed to authenticity and premium quality, and every purchase gives you the opportunity to buy without fear!

How does my purchase contribute towards women's and children's empowerment?

Every time you shop with us at That Swap Store, you’re buying a lot more than exclusive second-hand apparel. Your purchase is empowering girls through education. For every purchase you make, 1% goes towards girls' education.

Are there any discounts or promotions available on the products?

Absolutely! We have an amazing site-wide offer of up to 20% off all our products, which makes shopping more exciting than ever before! Additionally, you also have free shipping on your purchases. This is simply our way of thanking you for choosing to buy from us. Hurry up and shop right now to benefit from these amazing deals!

What forms of payment do you accept?

We accept a variety of payment methods for your convenience. We accept major credit and debit card payments, netbanking, digital wallets, and UPI transfers. Our diverse payment options ensure that you can shop with ease, using the method that suits you best.

What happens if I have a problem with my order?

If there is a problem with your order, we are here for you. You can easily send your query by contacting us on support@thatswapstore.com or through our social media platforms. Our customer representative team will get back to you shortly.

How do I track my order?

If you face difficulties in tracking your orders, please log in and access our “My Orders” section. View your order and click on the “track order” option. Enter your corresponding tracking number, providing live information about the progress of your order. Our “My orders” section will keep you informed of your purchase journey without hassle.

Can I cancel my order once it is placed?

Once an order has been made, unfortunately, cancellations are not allowed. Fast processing of orders helps us give timely deliveries but reduces the chances of such cancellations or returns. Please ensure this order is correct before you check out. In case of problems with order processing procedures, do not hesitate to reach out to us at support@thatswapstore.com

Is there a refund policy?

Unfortunately, once an order is paid, we do not offer any returns on our products. But if you have query, we request you to get in touch with us on support@thatswapstore.com along with your order information.

Want to get in touch with us? Leave us a comment below

Want to get in touch with us? 

Leave us a comment below

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We, at That Swap Store aim to make premium rarely/barely/never used products, that last a lifetime so the garments are out of landfills and in circulation forever. Join us in upkeeping our timeless collection.

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